Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at info@hummingbird-farms.com or call us at 830-868-7862. We will send you shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@hummingbird-farms.com or call us at 830-868-7862.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right for you.


Exceptions / non-returnable items
Used or unused products after 30-days cannot be returned. We cannot accept returns on gift cards.


Exchanges
The fastest way to ensure you get what you want is to contact us if you received the wrong item ordered or want to change what you ordered.  Call us at 830-868-7862 or email us at info@hummingbird-farms.com


Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.